FAQs

General Questions

If you purchase Seat Licenses from a current season ticket holder, you become the new season ticket holder for those exact seats for all future seasons. The Ticket Office will invoice you for the season tickets each year for as long as you continue to purchase the season tickets. The previous season ticket holder will no longer have any rights to those seats. The listing price is ONLY for the Seat Licenses and does not include the cost of any tickets. Read more about Seat Licenses

The price of each listing is set by the seller at whatever amount the seller chooses. A buyer can submit an offer at whatever amount the buyer is willing to pay for the listing. If the seller accepts the buyer's offer, then we will proceed with the transfer based on the agreed price. If the seller does not accept the offer, then the seller can submit a counter offer to the buyer. The counter offer helps the buyer to determine their next offer amount.

The time it takes to complete a transaction depends on various factors, including how quickly the buyer sends us payment and how long it takes for the buyer and seller to complete the transfer with the Ticket Office. On average it takes about 4 weeks to complete a transaction from the time the seller accepts the buyer's offer to the time we send payment to the seller.

The seller has 48 hours to respond to each offer in order to ensure that buyers receive a quick response to their offer. If a seller allows multiple offers to expire, then the listing will be removed from the website.

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Seller Questions

If you are unable to renew your season tickets next season, you can sell your Seat Licenses on the marketplace and receive the proceeds from the sale rather than just returning your Seat Licenses to the Ticket Office for free. You can also upgrade your seats if you sell your current Seat Licenses and purchase new Seat Licenses.

If you wish to split up your seats for sale, you should create separate listings and make a note within each listing that the adjacent seats are available in Listing XXXX.

All negotiations are private and anonymous. If you would like to send a message to a buyer, please send us an email and we will forward it to the buyer on your behalf.

To read about the seller transfer process and seller fees, click here- Seller Process

Buyer Questions

In order to purchase season tickets for most seating areas, you are required to purchase Seat Licenses, but the Ticket Office is sold out. If you want to become a season ticket holder, you can purchase Seat Licenses from a current season ticket holder and become the new season ticket holder for those exact seats for all future seasons.

If your transfer cannot be completed for some reason, we will send you a full refund.

If you do not want to purchase all the seats in a listing, please send us an email with your proposed offer amount and the seats you would like to purchase. We will forward the email to the seller on your behalf.

All negotiations are private and anonymous. If you would like to send a message to a seller, please send us an email and we will forward it to the seller on your behalf.

You can finance your purchase through our partner, SoFi. Click here to learn more about their personal loan product ranging from $5k - $100k. Low rates, no origination fees, no prepayment penalties. What you see is what you get.

To read about the buyer transfer process and buyer fees, click here- Buyer Process